The Indian Railways: If you travel by Indian Railways, you get many facilities for safety. But due to lack of information, passengers are not able to take advantage of it. Actually, passengers get disturbed by any kind of incident or misbehaviour of the TTE during the journey.
For this, the Railways gives you the opportunity to complain. Appropriate action will be taken in this regard. Keeping this in mind, many helpline numbers have been given, using which you will be able to register your complaint. So let’s know about it in detail.
All the solutions are the same helpline number (Railway Helpline Number)
If you are going by train or traveling and need any kind of help, then remember one number. This number is very useful for you while traveling by train. Indian Railways has launched a single helpline number 139 (Integrated Rail Madad Helpline Number) for the convenience of passengers. You don’t need to remember different numbers for any kind of help, enquiry or complaint during the journey.
How to make a complaint to the TTE?
If you have any complaint related to TT during the journey, you can give complete information about the incident on http://www.coms. Indiantailways.gov.in. At the time of filing the complaint, you have to mention your name, your PNR, coach details, date, place and if you have a TTE, his name. Apart from this, you can also tweet to the Railway Ministry in this regard.